Connecting Residents With the Right Residential Care Options

Attentive Senior Care works with families, healthcare professionals, insurance-related referral sources, placement professionals, and community organizations to help individuals explore residential assisted living options that may meet their needs.

Whether a referral comes from a hospital discharge planner, long-term care insurance professional, skilled nursing facility, home health agency, hospice organization, placement agency, veteran-related organization, or family member, our team can help guide the inquiry through the next steps.

Referral & Admissions Pathways

Different referral sources may have different needs when helping someone explore residential care. Select the pathway that best describes the referral.

Long-Term Care Insurance & CareScout

Families with long-term care insurance may want to understand whether their policy provides benefits that can be used toward eligible assisted living services.

Attentive Senior Care can provide information about our residential services and help families understand the next steps for exploring their available benefits. Coverage, eligibility, reimbursement, and policy requirements are determined by the applicable insurance policy and insurer.

For professionals working with long-term care insurance policyholders, our team can also assist with residential care inquiries and referral coordination.

CareScout and other long-term care insurance networks or organizations should only be represented as formal network partners where an active relationship has been confirmed.

Veterans & VA-Related Referrals

Veterans and their families may have questions about residential care options, available benefits, and how to determine whether a particular setting may be appropriate.

Attentive Senior Care welcomes inquiries from veterans, families, and professionals assisting veterans with residential care planning.

Our team can provide information about our services and help determine the appropriate next step based on the individual’s circumstances.

ALW / Medi-Cal / CalAIM

Individuals and families exploring publicly funded care pathways may need to understand program requirements, eligibility, and available residential care options.

Attentive Senior Care can help direct inquiries regarding applicable Assisted Living Waiver (ALW), Medi-Cal, and CalAIM-related pathways based on the individual’s circumstances and the programs applicable to the residence.

Program eligibility and coverage requirements may vary. Referral sources should contact our team to discuss the appropriate process.

Hospitals & Discharge Planners

Hospital discharge teams may need residential care options for patients who are preparing to leave an inpatient setting and may no longer be appropriate for their current living arrangement.

Attentive Senior Care can receive residential care inquiries and provide information about our available services, locations, and admission considerations.

When making a referral, please provide the available information about the individual, their current situation, care needs, and anticipated timeline so our team can determine the appropriate next step.

Skilled Nursing Facilities

Skilled nursing facilities may encounter residents who are approaching discharge and need to explore an appropriate residential setting.

Attentive Senior Care can work with families and referral professionals to discuss available residential care options based on the individual’s needs, circumstances, and admission considerations.

Home Health Agencies

Home health professionals may identify clients whose current living arrangements are no longer meeting their residential or support needs.

When residential assisted living is being considered, Attentive Senior Care can provide information about available services and locations and help families understand the next steps.

Home health professionals can use our referral pathway to connect an individual or family with our admissions team.

Hospice Organizations

Hospice teams may work with individuals and families who are considering a residential setting while coordinating appropriate care and support.

Attentive Senior Care welcomes inquiries from hospice organizations regarding residential placement and coordination considerations.

Our admissions team can discuss the individual’s circumstances, available residential options, and appropriate next steps.

Placement & Referral Agencies

Placement professionals and referral agencies often help families compare residential care options based on location, services, care needs, and other considerations.

Attentive Senior Care provides a direct pathway for placement professionals to submit resident inquiries and connect with our admissions team.

Regional Center / CVRC Opportunities

When applicable, families and referral professionals may contact Attentive Senior Care regarding residential care opportunities involving Regional Center or Central Valley Regional Center (CVRC) pathways.

Eligibility, program participation, service availability, and referral requirements depend on the individual’s circumstances and the applicable program.

Private-Pay Families

Not every referral comes through a healthcare organization or professional.

Families may contact Attentive Senior Care directly when they are researching residential assisted living for themselves or a loved one.

Our team can provide information about available locations, services, admissions considerations, and the next steps for exploring residential care.

What Happens After a Referral?

A Simple Path From Referral to Admissions

  1. Submit a Referral

    Provide the available information about the individual, their current situation, care needs, funding source, and desired timeline.

  2. Our Team Reviews the Inquiry

    Our admissions team reviews the information provided and determines what additional information may be needed.

  3. Discuss Residential Options

    We can discuss applicable services, locations, availability, and other admission considerations based on the individual’s circumstances.

  4. Coordinate the Next Step

    Depending on the situation, the next step may include additional information gathering, a conversation with the family, or scheduling a facility tour.

  5. Move Forward With Admissions

    If the residence and services are an appropriate fit, our team can guide the family through the applicable admissions process.

What Information Should a Referral Include?

Providing complete information can help our team respond more efficiently.

When available, please include:

  • Resident’s name and age
  • Family or responsible party contact information
  • Current living situation
  • Current location
  • General care and support needs
  • Mobility or assistance needs
  • Preferred location
  • Desired move-in timeframe
  • Funding or payment source
  • Long-term care insurance information, if applicable
  • Veteran status or VA-related information, if applicable
  • Medi-Cal or other applicable program information
  • Additional information relevant to the residential care inquiry

Looking for a Residential Care Option?

Whether the referral comes from a healthcare professional, insurance-related organization, placement agency, community organization, or family member, our team is available to discuss the next step.

Contact Attentive Senior Care

Have a referral question or need to speak with our admissions team?

Contact Attentive Senior Care to discuss a residential care inquiry, referral, or available next steps.

Contact Our Team